Privacy Policy

This policy explains how AussnestWA Pty Ltd (ABN 79 701 269 829, ACN 701 269 829) (“AussnestWA”, “we”, “us”) collects, uses, stores and protects your personal information. We are a residential cybersecurity assessment service operating in Western Australia. We handle personal information in line with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

Information we collect

• Contact & booking details — your name, email, phone number, property address, suburb and postcode, and any notes you give us.
• Assessment data — technical information about your home network and connected devices that we gather during an assessment, and the findings we report to you.
• Payment details — processed securely by our payment provider (Stripe). We do not store your full card numbers.

How we use it

To book and deliver your assessment, prepare your report, provide ongoing monitoring where you subscribe, respond to enquiries, issue invoices, and meet our legal obligations. We do not sell your personal information.

Assessment data & security testing

Where you engage a service that includes authorised penetration testing, that testing is carried out only with your signed consent and within an agreed scope. Findings about vulnerabilities in your home are sensitive; we store them securely and share them only with you unless you ask us otherwise or the law requires disclosure.

Cookies

We use essential cookies only — for basic site function and secure payment. We do not use advertising, analytics or tracking cookies. Full detail is in our Cookies Policy.

Overseas disclosure

When you make a payment, it is processed by Stripe, which may store or process your payment information on servers outside Australia. We do not otherwise send your personal information overseas.

Data breaches

If a data breach occurs that is likely to result in serious harm, we will assess it and notify you and the Office of the Australian Information Commissioner (OAIC) in line with the Notifiable Data Breaches scheme.

Storage & security

We take reasonable steps to protect your information from misuse, loss and unauthorised access, and we keep it only as long as needed for the purposes above or as required by law.

Access, correction & complaints

You can ask us for a copy of the personal information we hold about you, ask us to correct it, or raise a privacy concern. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).

Contact us

Privacy requests: support@aussnestwa.com.au · 0455 451 243
AussnestWA Pty Ltd, Level 12, 197 St Georges Terrace, Perth WA 6000.